Custom Piece
Custom Piece
KOVAS X SWIM specializes in crafting custom swimwear tailored to your unique vision. Our bespoke service is designed for discerning clients who appreciate quality, precision and personalization.
How to Commission Your Custom Piece:
Inquire: Begin your journey telling us a little bit about your idea for this order by filling out this form (← CLICK THE LINK).
Design Consultation: Once we receive your inquiry form, we will email you to schedule a consultation to discuss the project.
Personalized Fitting: If you choose not to provide your precise measurements in the form, you can either schedule an IRL fitting in Greenpoint, Brooklyn or be guided virtually by our Founder.
Production Timeline: Custom orders can range from 4-6 week lead time. Deliveries can range between 5-10 days depending on shipping method and destination. International shipping is not available at this time.
Exclusivity and Craftsmanship:
Final Sale Policy: Each bespoke piece is meticulously handcrafted to your specifications; therefore, we cannot accept returns or exchanges.
Complimentary Alteration: We offer one complimentary alteration with your initial purchase to guarantee complete satisfaction. Subsequent adjustments may involve additional fees.
Premium Materials: Our swimwear is fashioned from luxurious 4-way stretch Lycra Spandex (87% polyester / 13% spandex), specifically milled for digital printing. The fabric undergoes dye sublimation to achieve vibrant, lasting colors.
Artisanal Production: Each custom suit is fully lined, reversible, and offers moderate coverage. We source our fabrics from esteemed American textile mills, and every piece is handcrafted in our Brooklyn atelier.
Inquiries and Consultations:
For more information or to get in touch about a current order, please email Katie at hello@kovasx.com. We welcome serious inquiries from clients who desire a truly personalized and timeless creation.
Return Policy:
We do not accept returns on custom swimsuits. Swimsuits are made to order. If there is an error with your order please let me know within 5 days of receipt. I retain the right to issue a whole refund, partial refund, or to reship your product. I may issue a refund in lieu of a remaking an order. Errors are getting the wrong color, wrong size, anything else is subject to our discretion - but note we always do our best to make sure you are happy with the product.
Shipping Delays:
If an order is delayed due to the shipping carrier, you will be notified but we will not be responsible. If we selected the incorrect shipping method we will gladly work with you to get the issue resolved. KOVAS X is not responsible for lost packages where the tracking shows delivered.